CONTACT US

Whether you're already a satisfied customer or just have questions about our financial products, Valley Bank of Nevada is committed to providing exceptional service. We are always ready to help and welcome your suggestions. For new business inquires or to help us improve our customer experience, please email contactus@valleybanknv.com.

Customer Complaint Policy

Valley Bank of Nevada is dedicated to consistently providing all our customers with exemplary products and services.  We want to hear from you if we have not accomplished this goal.  The easiest and quickest way to resolve any issues is contact us at (702) 259-2658 or by sending an email to contactus@valleybanknv.com

All complaints should include:  1) A description of the practice or situation including all relevant facts; 2) The name and contact information of the person making the complaint

Responses to all complaints will be provided within 5 business days.

 

Locations:

North Las Vegas Branch

6385 Simmons St. 
North Las Vegas, Nevada 89031
Phone:  702-259-2658     Fax:  702-644-2265

Henderson Branch

4343 E. Sunset Rd.
Henderson, Nevada 89014
Phone:  702-558-7310     Fax:  702-558-6523

Business Hours:

All branches and drive-thru lanes are open Monday - Friday from 9:00 AM - 5:00 PM

If your Debit/ATM card has been lost or stolen please call:

1-800-264-5578

Website

www.valleybanknv.com