Read the Valley Bank of Nevada Privacy Policy here.
In an effort to protect our customers from recent retail security breaches and potential fraudulent transactions, we have blocked select countries from processing Visa Debit Card and Credit Card transactions. Should you plan to travel outside of the United States and wish to use your Valley Bank Visa Debit Card or Credit Card, please call us.
Debit Card: (702) 259-2658 Credit Card: (800) 953-7392
eAdjust Plus Debit Card Processing Center
As a Valley Bank Debit Cardholder, if you experience any fraudulent or inaccurate transactions that you wish to dispute, you can open a case directly with our eAdjust Plus Processing Center from 8:00 AM - 8:00 PM EST Monday through Friday by calling (866) 987-1457.
Phishing usually comes in the form of fraudulent e-mails that appear to come from legitimate sources. Pay attention to the senders email address to make sure the domain source in the email matches the business (i.e from valleybanknv.com for example and not Gmail, Hotmail, Yahoo, etc.). Phishing emails ask customers to verify personal information or may link to counterfeit websites that appear legitimate. You can hover your mouse over a link to determine where the link is directed without actually clicking on it.
Urge you to act quickly because your account may be suspended or closed, or ask you to update your personal information.
Valley Bank will NEVER request sensitive personal or account information such as account numbers, access IDs, passwords, or Social Security Number via email.
U.S. consumers lose millions of dollars each here to fraudulent wire transfer scams. Click here for important tips to safeguard your account and prevent yourself from becoming a victim of a wire transfer scam.
For more information on staying safe online, visit the US-CERT (United States Computer Emergency Readiness Team) website.
Valley Bank is committed to safeguarding our customers’ financial information. Maintaining our customers’ trust and confidence is a top priority. To learn more about how we protect your information, please ask for a copy of our privacy policy at any of our branch locations or click on the link in our website.
To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. In addition on legal entity accounts, we will require identification on beneficial owners and controlling person.
What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license and other identifying documents.
Pursuant to Federal Regulation GG, financial institutions are required to provide notification to all business clients to ensure compliance with the Unlawful Internet Gambling Enforcement Act. This is a general notification to all Valley Bank of Nevada business clients and does not reflect current activity on your account.
Regulation GG prohibits restricted transactions from being processed through any Valley Bank of Nevada account or relationship. A restricted transaction generally includes, but is no limited to, any transaction or transmittal of funds knowingly accepted by gambling businesses in connection with anyone participating in unlawful internet gambling.
By definition, unlawful internet gambling means to place, recieve or otherwise knowingly transmit a bet or wager involving the internet that is unlawful under any applicable Federal or State law.
This site is meant to give you an overview of the services we offer and does not contain every service available to you. For full information on these and all services we offer, including applicable disclosures and fees, please contact us.